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Warranty Information

Notice: Purchase of any Texas Furnace product over the Internet, through Internet auction sites, or other unapproved sources automatically voids the warranty for that product. 

Texas Furnace offers limited warranties for the following products: Coils, Air Handlers, Condensers, Gas Furnaces, and Mini-Split Systems.  See the following pages for complete information concerning these warranties.  All warranty information subject to change without notice. 

Coil and Air Handler Warranty

Condenser Warranty

Gas Furnace Warranty

Mini-Split Warranty

 

Product Registration

To be eligible for warranty, furnaces, mini-split systems and condensers must be registered with Texas Furnace.  You can register your product by mailing this form to:

Texas Furnace                     P.O. Box 40008             Houston, TX  77240-0008

Registration by fax will not be accepted

You can also fill out our online registration form here.

 

Return Goods Authorization

To receive warranty credit, authorized distributors must fax in the RGA form to begin the warranty process.  After review, the form will be faxed back with Texas Furnace's decision of whether or not to accept the warranty claim along with an RGA number.  No product will be accepted for return or credit without an acceptance of the warranty claim and issuance of an RGA number. 

Click here to print out the RGA form for fax to 713-466-3648

Click here for the online RGA form